FAQ – Frequently Asked Questions

1. Is the frame included?

No, this is an unframed art print.
Frames shown in mockup images are for styling purposes only.

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2. What kind of paper is used?

All prints are produced on museum-quality thick matte paper.
The paper has a soft texture and natural finish, designed to complement calm interiors.

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3. Where do you ship from?

We work with a trusted print-on-demand partner.
Your order will be produced and shipped from the facility closest to your location.

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4. How long does shipping take?

Orders are typically fulfilled within 2–5 business days.
Shipping times vary by region.

Please refer to our Shipping Policy for details.

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5. Can I return or exchange my item?

Since each piece is made to order, we do not accept returns for change of mind.
However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery.

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6. Do colors look exactly the same as on screen?

Colors may vary slightly due to different monitor settings and lighting conditions.

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If you have any additional questions, feel free to contact us.
We are always happy to help.